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Our Policies

Security & Privacy Statement

Children's Online Privacy Protection Act:	Llewellyn does not target children under 13, and will not knowingly collect any information from them. Although Llewellyn recommends that parents monitor the web usage of their children, we are committed to doing our part to protect the online privacy of children. If you are concerned about any collected information from your child,  CLICK HERE to remove it or contact our webmaster.
Personal Information Privacy:	We are committed to your privacy and the security of your personal information. Although any information submitted to us will be used only for the purpose enhancing your on-line shopping experience, users are given the opportunity to remove any and all personal records we have in our database. In addition, we will take every precaution to safeguard the personal information you choose to allow us to keep. As an additional safety feature, we will not permanently house any credit card information. You may view, edit, or terminate your personal information  HERE.
Security:	All payment information is transferred over a secure connection called a Secure Socket Layer (SSL) and certified by VeriSign, the leading authority in digital security. Your order is safe with us! If you prefer, you may place your order via our toll free customer service number by calling: 1 800 THE MOON.

Sales Policy

Billing:	All credit cards will be billed by: Llewellyn Worldwide Ltd. 2143 Wooddale Drive Woodbury, MN 55125
Accepted Cards:	Visa, Master Card, American Express, or any debit card bearing one of the aforementioned insignias.
Orders:	Orders may take up to seven days for processing during busy seasons.
Availability:	In the unlikely event that any item from your order is unavailable during the time of processing, Llewellyn will not charge you for that item. Your order will be processed and notification of any unavailable items will be sent with your order. When unavailable items become available, the remainder of your order will be fulfilled.
Shipping Time:	Please allow the following times for shipping: Standard (US, Mexico & Canada): 2 weeks UPS Express (2-3 business days): 2 to 3 business days No PO Boxes - Continental US only. UPS Express (4-7 business days): 4 to 7 business days No PO Boxes - Continental US only. Express (AK, HI & PR only): 2 weeks No PO Boxes International (Airmail only): 2 to 3 weeks
Shipping Rates:	Standard (US, Mexico & Canada): Orders $49.99 & under...  $3.00   Orders $50.00 & over...  FREE UPS Express (4-7 business days): $6.00 No PO Boxes - Continental US only. UPS Express (2-3 business days): First Item... $10.00   Each Additional Item... $1.00 No PO Boxes - Continental US only. Express (AK, HI & PR only): First Item... $15.00   Each Additional Item... $1.00 No PO Boxes International (Airmail only): First Item... $16.00   Each Additional Item... $3.00
Return Policy:	Items purchased on the web may returned within 30 days of receipt. All returned items must be in saleable condition, and return postage is paid by the customer. Please include a copy of the packing slip and reason for the return. Return items may be sent to: Llewellyn Returns 2143 Wooddale Drive Woodbury, MN 55125

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